I have paid up for the year and my subscription shows active. But I cant access any of the paid for forums, they have a grey lock next to them. Seems like maybe my PFB+ account is not linking to my subscription, sorry if this isn’t the place for this post… cant seem to access anything else. Any help is appreciated @kyleboone @kyleporterCBS.
Hey @GreenCountryCowboy, looks like KP fixed you up. Gimme a shout if you’re still having problems.
Thank you for the speedy response!!
I also cannot access the subscription articles on PFB+
Hey guys, we’re looking into it now. Sorry for the inconvenience. It should be taken care of shortly.
@marshall @kyleboone I don’t know if it just needs time to update or not, but my subscription just rolled over for another year and I seem to be having the same problem as the guys above me with the grey locks by all the + threads. If y’all can help me with this I’d really appreciate it.
We’re on it.
You should be good to go @SherlockOhms. Sorry for the inconvenience.
Sweet! Thanks so much!
@marshall do y’all know why this keeps happening? Can the engineer explain? Is it possible all subscriptions are doing this and some people would rather not bother with renewing it?
I’m looking into it now. Sorry for the inconvenience.
You should be good to go @RyanS. Sorry about that.
No worries, I appreciate the quick help!